Privacy Policy
Last updated: April 2026
At SmartView Lounge, your privacy and security are our highest priorities. This Privacy Policy outlines what information we collect, how we use it, and how we protect your data.
1. Information We Collect
To provide our automated booking and facility access services, we collect:
- Personal Details: Name, phone number, and email address collected during registration.
- Identity Verification: A copy or details of your National Identity Card (NIC) to verify your identity.
- Booking Data: Reservation dates, times, and payment transaction metadata.
2. How We Use Your Information
Your information is used strictly to deliver and improve our services:
- To manage your account and confirm bookings.
- To generate and send unique access PINs for the automated door lock via SMS.
- To verify your identity and ensure the security of our private facility.
- To communicate important updates, schedule changes, or promotional offers (with your consent).
3. Data Protection and Security
We implement industry-standard security measures to protect your personal data. NIC uploads and sensitive personal details are stored securely. We do not sell, trade, or otherwise transfer your personal information to outside parties except trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
4. Facility Security Cameras
For the safety of our guests and to protect our screening equipment, SmartView Lounge is equipped with security cameras in the common areas and lounge entrance. Cameras are strictly prohibited inside the private screening rooms to ensure your privacy.
5. Contact Us
If you have any questions regarding this Privacy Policy, please contact us via our official support channels.